Nuuly Alteration Tailoring Specialist II

This position is located at 1300 South Dean Avenue, Raymore, Missouri, 64083 United States

The Alterations & Repair Specialist II is a highly skilled technical expert responsible for executing complex garment restoration and high-precision alterations. This role requires mastery in tailoring, advanced garment construction techniques, and exceptional craftsmanship—particularly in replacing invisible zippers on delicate and special-occasion garments.

Specialists in this role ensure that every repaired garment is returned to its original aesthetic, structural integrity, and quality standards. This position plays a critical part in maintaining customer satisfaction, brand reputation, and production workflow by delivering premium‑quality repairs consistently and efficiently.

Shift: Sunday-Wednesday; 6:00AM-4:30PM

• Perform expert-level invisible zipper replacements on a variety of fabrics and garment types, including high-end and specialty dresses. (Skills assessment required.)
• Execute advanced hand‑sewing and machine‑sewing techniques, including detailed restoration work and complex repairs.
• Assess garment condition and determine the most effective repair strategy to achieve a high-quality, customer-ready finish.
• Apply in-depth knowledge of garment construction, fabric behavior, and structural reinforcement.
  Collaborate effectively within a team environment while maintaining strong individual ownership of repairs.
• Maintain an organized, efficient, and safety-focused work space
• Consistently meet or exceed productivity and quality metrics.
• Communicate effectively with leadership to support workflow, provide feedback, and ensure repair accuracy.
• Display adaptability, professionalism, and a solutions-oriented mindset in a fast-paced production environment.
• Perform additional duties as needed to support operational goals.

• Demonstrated mastery of precision tailoring, including invisible zipper replacement, delicate restoration, and specialty garment handling.
• Strong proficiency across diverse machine types, with a willingness to further develop industrial sewing machine expertise.
• Keen attention to detail with the ability to meet high accuracy expectations under time constraints.
• Dependable, self-motivated, and able to operate effectively both independently and within a team.
• Strong problem-solving skills and the ability to adapt repair strategies to unique garment issues.
• Proven ability to work with urgency without compromising quality.

Physical Requirements

• Able to stand and walk for considerable distance throughout a shift  
• Climb, balance, kneel, crouch, or crawl for extended periods  
• Reach, pull, push, and lift freight and other objects of various shapes, sizes, and weights to 50 pounds  
• Operate warehouse equipment safely as required for the position (i.e., forklift, pallet jack, cherry picker) which requires coordinated movements 

URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility for specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings, and much more! For additional information visit www.urbn.com/work-with-us/benefits.

URBN offers a predictable pay increase schedule through our Step Program for designated roles— associates receive scheduled wage increases at 6 months, 1, 2, 3, 4, 5 years of tenure.  Subject to change at company's discretion.

URBN celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law. We believe strongly in fostering a safe, fair and respectful work environment. To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees.