URBN Contact Center Building Administrator

This position is located at 220 Bobby Jones Expressway, Augusta, Georgia, 30907 United States

The Building Administrator bridges the gap between administrative excellence and operational efficiency by managing everything from front-entrance access and vendor relations to event planning and financial processing. This position is highly visible and requires a mature candidate who can assist with the operations coordinating events, communication, and working with internal and external business partners professionally.

They should be motivated team player with a good attitude and possess organizational and communication skills. Individuals should be able to function well in a multi-task environment with attention to detail, and willing to accept new and diverse assignments. They can work with all organizational levels including fellow employees, customers, and management.

• Accurately collect data from multiple systems
• Publish reports
• Support the management team with administrative tasks
• Follow-up on tasks
• Maintain office supply inventory
• Report quality performance of teams and department
• Maintain statistical reporting to ensure business service levels are being met
• Partner with management team to develop and post site communication
• Support site activities and directives by planning, tracking, and following up on project
• Schedule and support outside vendor visits
• Code and submit invoices
• Ensure all areas of the site are maintained properly
• Manage front entrance access
• Maintain discretion and ensure proper handling when dealing with sensitive data

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• Must be 18 years or older
• High school degree or GED is preferred
• Comprehend and follow work instructions to meet productivity and quality standards
• Ability to work independently
• Proficient with Office 365 and Google
• Ability to learn new systems
• Exhibit excellent customer service and communication

Physical Requirements:

• Stand and walk throughout a shift, if required
• Climb, balance, kneel, crouch, or crawl for extended periods, if required
• Reach, pull, push, and lift freight and other objects of various shapes, sizes, and weights up to 50 pounds

URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit www.urbn.com/work-with-us/benefits

URBN celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law. We believe strongly in fostering a safe, fair and respectful work environment. To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees.