URBN Training Supervisor

This position is located at 11681 State Ave, Kansas City, Kansas, 66111 United States

We are seeking a dynamic and experienced Training professional to join our team. As a Training Supervisor, you will play a pivotal role in shaping the success of our organization by coordinating and overseeing the Training Program for the site(s). In this role, the selected candidate will be responsible for leading the strategy, implementation, and evaluation of training. This individual must have the ability to anticipate and solve problems and be able to multitask in a fast-paced environment. The ideal candidate is a team-oriented leader with a track record of effectively collaborating with associates and leadership of all levels.  

Schedule: Monday - Thursday (10:00am - 8:30pm)

• Communicate and uphold Company policies and procedures 
• Oversee all training for new hires as well as tenured employees  

• Monitor and report on training, productivity, and accuracy of new hires  

• Maintain accurate training calendar, schedule and records  

• Ensure new hire, re-training and cross training are completed in accordance with SOP’s and work instructions  

• Identify/develop candidates for promotion or for additional responsibilities  

• Interact with management and cross-functional employees to resolve issues affecting operations 

• Support all other duties as assigned by operational leadership or as business requires

• 3 to 5 years in a similar role or similar role in fulfillment, distribution, manufacturing or call centers

• Bilingual Preferred 

• Possess excellent communication skills and ability to explain tasks to others  

• Proven ability to communicate with, support, and motivate employees to achieve operational objectives 

• Able to operate department specific technology to execute and train on job tasks i.e. RF scanners or desktop computers and touchscreens  

• Demonstrate the ability to manage change in an appropriate and effective manner and is a strong role model to the team 

• Excellent verbal /written communication skills  

• Working knowledge of Microsoft Office applications; Excel, Word, and PowerPoint  

• Able to work with minimal supervision 

Physical Requirements

• Ability to sit or stand for extended periods of time  

• Climb, balance, kneel, crouch, or crawl  

• Ability to use a computer for extended periods of time  

• Lift freight and other objects of various shapes, sizes and weights up to 50 pound 

URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit www.urbn.com/work-with-us/benefits

URBN celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law. We believe strongly in fostering a safe, fair and respectful work environment. To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees.